Can't find an answer in our articles? Send us an email and we'll get back to you as soon as we can.

Shop

Custom

Home

Eliqs Help Center

Once your design has been finalized (custom) or your Eliqs Template order has been placed, your order will ship within 2-3 weeks! You will receive tracking information for the delivery as soon as the cans have been finalized.________________________________________________________________________________________&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; If you have any questions, please reach out to us at <a data-fr-linked="true" href="mailto:hello@eliqs.com,">hello@eliqs.com</a>&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; <a href="https://www.eliqs.com/"><img src="https://uploads.gorgias.io/g5KDM28wbr69aByw/-30xlkl1-f74aa804-7ccc-497f-8e3b-70d40cce4134.jpg" style="width: 129px;" class="fr-fic fr-dii"></a>&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;&#xA0;

Once your design has been finalized (custom) or your Eliqs Template order has been placed, your order will ship within 2-3 weeks! You will receive tracking information for the delivery as soon as the cans have been finalized. ________________________

How long will it take for my order to be delivered?

Shipping FAQs

Where can you ship to?

Does someone have to sign for my package?

Can I pay for rush shipping?

Can I request a specific delivery date and time?

Can I pick up my order directly from you?

Can you ship internationally?

Can I ship a single order to multiple locations?

Which shipping and freight providers do you use?

How do I order an Eliqs Custom design?

How do I customize an Eliqs Template?

When will I receive my Eliqs Custom design for review?

Can I review my design before it's sent to production?

Can I make an edit to an Eliqs Template order?

Will I have be able to provide feedback on my custom design?

Can I create my own design using Eliqs templates?

Is there anything “off limits” when it comes to a custom design?

Who is designing my custom cans?

Our Design Process

What are your order minimums?

How much do you charge for Eliqs Custom cans?

Do you offer volume discounts for bulk orders?

Is my Eliqs Custom design fee returned to me?

Do you offer discount codes?

Can I purchase sample cans from a store?

Can I sample your products before placing a full order?

Pricing and Order Minimums

How long will it take to receive my order?

How far out in advance should I order cans?

Can I pay to expedite order production or delivery?

After my design has been sent to print, how long until I receive it?

Order Turnaround Times

What beverages do you currently offer?

Where are your beverages produced?

Do you have non-alcoholic options?

What can size do your beverages come in?

What is the shelf life of Eliqs custom cans?

Are Eliqs beverages Kosher? Gluten free? Vegan?

How do I know they’re going to taste good?

Can you add my custom label onto ANY beverage of my choice?

When will you be offering new beverage options?

Can I buy Eliqs in stores?

Beverage Options and Details

My order has been sent to production, when will I receive it?

How can I change the design or text included on my custom cans?

Can I update the quantity of cans ordered?

How can I update the beverage type for my order?

My order was damaged during shipping.

I received the wrong order - either the wrong design, beverage type, or both!

The shipping provider lost my package.

Only a portion of my order was delivered.

I think that my cans are expired - help!

Will Eliqs keep my design on file to be reordered?

How do I request a refund for an existing order?

How can I cancel my order?

Help with An Existing Order

How can I get in touch with your sales team?

I have an upcoming event where I'd like to work with Eliqs.

Does Eliqs offer wholesale or bulk volume discounts to promotional service or merchandising companies?

Can Eliqs provide custom can packages for my entire wedding and bachelorette weekend?